Loading

Main Office

North Country Orthopaedic Group

www.ncortho.com

Phone: (315) 782-1650
Clinic Fax: (315) 836-2292
Business Fax: (315) 785-6874

Address:

North Country Medical Center
1571 Washington Street, Suite 201
Watertown, NY 13601

The following departments are also located in the same building:

  • Physical Therapy – Suite 106
  • General Surgery – Suite 103 (North Country Surgical Specialists)
  • Endocrinology – Suite 104 (Diabetes, Osteoporosis, and Endocrine Center)

Lowville Office

Phone: (315) 782-1650
Clinic Fax: (315) 836-2292
Business Fax: (315) 785-6874

Office Hours: Wednesday, 8:30 a.m. – 4:00 p.m.

Address:
5402 Dayan Street
Lowville, New York 13367

Office Hours

Main Office: Monday through Friday, 8:00 a.m. to 5:00 p.m.

Lowville Office: Wednesday, 8:30 a.m. to 4:00 p.m

Medical Emergencies

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of North Country Orthopaedic Group, and they will contact us.

After Hours Urgent Medical Needs

If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office at (315) 782-1650. A doctor is on-call 24 hours a day. Your call will be returned promptly.

Insurance / Payment / Billing

At North Country Orthopaedic Group, we accept most major insurance plans (see below). If you do not see your insurance plan in the list or you are unsure if we participate with your plan, please contact our billing specialists at (315) 782-1650.

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, and American Express.

If you have a question related to your bill or insurance, please contact our billing specialists at (315) 782-1650.

Participating Insurance List

  • Aetna 
  • Aetna Medicare 
  • Beechstreet/Meritain 
  • Excellus BCBS, BCBS Medicare, BCBS Child Health Plus, BCBS Healthy NY, BCBS Federal, BCBS Exchange 
  • ChampVA 
  • Cigna (when uses MVP network, ID # begins with U) 
  • Empire Plan (UHC - NY State employees) 
  • Fidelis Care (Medicaid, Family Health Plus or Child Health Plus only) 
  • Fidelis Care Medicare 
  • ***We do NOT participate with Fidelis Exchange metal level plans (Platinum, Gold, Silver, or Bronze on card)*** 
  • First Health/Coventry 
  • GHI/Emblem Health 
  • Lifetime Benefit Solutions (formerly RMSCO) 
  • Mailhandlers/Foreign Service Benefit Plans 
  • Martin's Point/US Family Health Plan 
  • Medicaid (NYS) 
  • Medicare, Medicare Advantage, Medicare Railroad 
  • MVP, MVP Medicaid, MVP Medicare Advantage, MVP Exchange 
  • No Fault Insurance 
  • POMCO 
  • Rural Carriers Benefit Plan 
  • Sieba LTD (uses Emblem Health network) 
  • St. Lawrence County RESOLVE 
  • Tricare Prime, Tricare Standard, Healthnet 
  • United Healthcare, United Healthcare Community Plan (Medicaid), United Healthcare Medicare Advantage 
  • United Healthcare Oxford 
  • Wisconsin Physicians (Tricare for Life) 
  • Workers' Compensation

Affiliations

  • Intrepid Lane Anesthesia Group 
  • Samaritan Medical Center

Note:

  • Our participation with your insurance plan does not guarantee that all services will be covered by your insurance plan. 
  • If we do not participate with your insurance plan, we will provide a bill estimation upon request. 
  • It is your responsibility to verify our participation with your insurance plan and to know your benefit coverage.

Referrals

Office Visits: If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit. Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.

Physical Therapy: You will need a referral from your physician or medical provider (primary care doctor, nurse practitioner, orthopedic surgeon, podiatrist, chiropractor, etc.) for insurance to pay for your physical therapy treatment.

North Country Orthopaedic Group (NCOG) will accept an initial referral by fax, by phone, or by email from your provider, and we will obtain the needed signed prescription within days of your referral, or you may bring the signed referral form with you to our office.

Hospital & Surgery Center Affiliations

Doctors at North Country Orthopaedic Group have hospital or surgery center affiliations with Samaritan Medical Center and the North Country Orthopaedic Ambulatory Surgery Center.

Prescription Requests

Prescriptions and refills for established patients of North Country Orthopaedic Group are routinely issued during our regular office hours (see above). You can make your request by calling our office at (315) 782-1650. No refills are issued during the evenings, weekends, or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.

Contact Us

The friendly staff at North Country Orthopaedic Group welcomes your call and looks forward to serving you. If you have any questions about our orthopedic services, please call our office at (315) 782-1650. To schedule an appointment, you can call us or use our secure online appointment request form

In The News In the News

There have been additions to the group of orthopaedic surgeons.

Meet Andrew Markwith, MD and Natalie Nielsen, MD.

  

Read More